Privacy Policy Of OSR Connect

Your privacy matters to OSR Connect (the “Company”, “We”, “OSR Connect”, or “Us”).

This Privacy Policy explains how we collect, process, use, share and protect information about you. It also tells you how you can access and update your information and make certain choices about how your information is used.

The Privacy Policy covers both “online” (e.g., web and mobile services, including any websites operated by us such as or Mobile Application, however accessed and/or used, whether via personal computers, mobile devices or otherwise) and “offline” (e.g., collection of data through mailings, telephone, or in person) activities owned, operated, provided, or made available by OSR Connect.This Privacy Policy also applies to your use of interactive features or downloads that: (i) we own or control; (ii) are available through OSR Conenct’s Services; or (iii) interact with the Services and post or incorporate this Privacy Policy.

BY ACCEPTING THE CUSTOMER TERMS AND CONDITIONS, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. Please review the following carefully so that you understand our privacy practices. If you do not agree to this Privacy Policy, do not accept the Customer Terms and Conditions or use our Services. This Privacy Policy is incorporated by reference into the Customer Terms and Conditions.

  1. Scope of This Policy
    This policy applies to all OSR Connect users. Please remember that your use of the OSR Connect Platformis also subject to our Terms of Service.

  2. The Information We Collect
    When you use OSR Connect Application, we collect and hold the information you provide for our business purposes and function.

    1. Personal Information of User such as name, gender, email address. 

    2. In-apps rating such as feedbacks, ratings and other information that you provide through phone calls, messages, emails or attachments.

    3. Device ID: We may collect data about the devices used to access our services, including the hardware model, IP addresses, serial numbers, manufactures, and device identifiers, push notification tokens. 

  3. How We Use Your Information

    1. We use your personal information to:

      1. Provide it to the platform

      2. Maintain the safety and security of the users

      3. Provide customer support

      4. Improve the platform

      5. Respond to legal obligations

      6. Build and maintain the OSR Connect community

    2. We also use your information to improve the platform and provide you with the efficient and worthwhile experience. For this we use your information to:

      1. Verify your identity and maintain your account and preferences

      2. Check the authentic Voting

      3. Collect your feedbacks

      4. Promotions and marketing

  4. How We Share Your Information
    We do not sell your personal information. To make the OSR Connect Platform work, we dont need to share your personal information with other users, third parties, and service providers. This section explains when and why we share your information.

    1. For Legal Reasons and to Protect the OSR Connect Platform

      1. We may share your personal information in response to a legal obligation, or if we have determined that sharing your personal information is reasonably necessary or appropriate to:

      2. Comply with any applicable federal, state, or local law or regulation, civil, criminal or regulatory inquiry, investigation or legal process, or enforceable governmental request;

      3. Respond to legal process (such as a search warrant, subpoena, summons, or court order);

      4. Enforce our Terms of Service;

      5. Cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believe may violate federal, state, or local law; or

      6. Exercise or defend legal claims, protect against harm to our rights, property, interests, or safety or the rights, property, interests, or safety of you, third parties, or the public as required or permitted by law.

    2. Upon Your Further Direction
      With your permission or upon your direction, we may disclose your personal information to interact with a third party or for other purposes.

  5. How We Store and Protect Your Information

    1. We retain your information for as long as necessary to provide you and our other users the OSR Connect Platform. This means we keep your profile information for as long as you maintain an account. If you request account deletion, we will delete your information as set forth in the “Deleting Your Account” section below.

    2. We take reasonable and appropriate measures designed to protect your personal information. But no security measures can be 100% effective, and we cannot guarantee the security of your information, including against unauthorized intrusions or acts by third parties.

  6. Your Rights and Choices Regarding Your Data
    As explained more below and on our privacy homepage, OSR Connect provides ways for you to access and delete your personal information as well as exercise other data rights that give you certain control over your personal information.

    1. All Users

      1. Email Subscriptions
        You can always unsubscribe from our commercial or promotional emails by clicking unsubscribe in those messages. We will still send you transactional and relational emails about your use of the OSR Connect Platform.

      2. Text Messages
        You can opt out of receiving commercial or promotional text messages by texting the word END to …….. from the mobile device receiving the messages. You may also opt out of receiving all texts from OSR Connect (including transactional or relational messages) by texting the word STOPALL to ……. from the mobile device receiving the messages. Note that opting out of receiving all texts may impact your use of the OSR Connect Platform. 

      3. Push Notifications
        You can opt out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of the OSR Connect Platform (such as receiving a notification that your ride has arrived).

      4. Profile Information
        You can review and edit certain account information you have chosen to add to your profile by logging in to your account settings and profile.

      5. Location Information
        You can prevent your device from sharing location information through your device’s system settings. But if you do, this may impact OSR Connect ability to provide you our full range of features and services.

      6. Cookie Tracking
        You can modify your cookie settings on your browser, but if you delete or choose not to accept our cookies, you may be missing out on certain features of the OSR Connect Platform.

      7. Do Not Track
        Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services that you do not want them to track your online activities. The OSR Connect Platform does not currently support Do Not Track requests at this time.

  7. Children’s Data
    OSR Connect is not directed to children, and we don’t knowingly collect personal information from children under the age of 18. If we find out that a child under 18 has given us personal information, we will take steps to delete that information. If you believe that a child under the age of 18 has given us personal information, please contact us at our Help Center …………. with your child’s name and address, and we will be happy to delete the information we have about your child from our records in accordance with Childrens act 2013.

  8. Data Retention and Deletion
    If you no longer want us to use your information, then you can request to erase your personal information and close your OSR Connect account. But we may retain your personal information, if necessary, for the performance of the contract between you and us to comply with our legal obligations and also OSR Connect may retain user data after a deletion request due to legal or regulatory requirements or for reasons stated in this policy.

  9. Links to Third-Party Websites
    The OSR Connect Platform may contain links to third-party websites. Those websites may have privacy policies that differ from ours. We are not responsible for those websites, and we recommend that you review their policies. Please contact those websites directly if you have any questions about their privacy policies.

  10. Changes to This Privacy Policy
    We may update and amend this policy from time to time as the OSR Connect Platform changes and privacy law evolves. If we update and amend it, we will do so online, and if we make material changes, we will let you know through the OSR Connect Platform or by some other method of communication like email. When you use OSR Connect, you are agreeing to the most recent terms of this policy..

  11. Contact Us
    If you have questions about this Privacy Policy, please contact us through email address provided on our website and/ or Mobile Application.